What to know about insurance claims for collision repairs.
It is crucial to safeguard your car as it is an investment. In the event of an accident, filing an insurance claim to have it repaired is imperative.
Driving a damaged vehicle is dangerous and puts you and others at risk. Therefore, it is essential to have your vehicle repaired as soon as possible.
Your insurance company may require you to visit their drive-in claims center for vehicle inspection or allow you to leave it at the repair shop of your choice.
You have the option to obtain a single estimate or multiple estimates from various shops and compare them. You can also choose the repair shop of your preference, and your insurance company cannot mandate you to use their recommended repair shop.
It is common to see differences in estimates, and a lower estimate may not include all the necessary repairs. It is recommended to seek an estimate from a shop you trust and feel comfortable with.
Ensure that the repair shop you choose has quality repair equipment and certified technicians.
Ask the shop if they will use genuine manufacturer (OEM) replacement parts, which are the best quality and will restore your car to its pre-accident condition.
Also, inquire if the shop provides a repair warranty to cover the cost of any future repairs for a certain period.
We have the expertise to help you negotiate your collision claim with your insurance company and ensure that you receive the best possible settlement.
If you have any questions about your insurance claim, please feel free to contact us for assistance. We hope this information is beneficial to you.
Frequently Asked Questions
DO YOU CHARGE FOR ESTIMATES?
No, Collision Center of Lubbock estimates are free! We can write auto insurance estimates just for you. Visit us at 2101-109th. Street for your free estimate today!
HOW LONG WILL REPAIRS TAKE?
We began with a detailed written estimate. Our trained collision estimators make every effort to anticipate problems before they arise. However, sometimes damage can be hidden and isn't visible until a vehicle has been been disassembled. If this happens, your vehicle’s completion date may need to be revised. We will keep you informed throughout the entire repair process. We we will return your vehicle to you as quickly as possible without compromising the quality.
DO I HAVE TO PAY A DEDUCTIBLE?
Whether or not you are responsible for a deductible is determined by your insurance carrier and is usually determined by who was at fault in the accident.
Contact your insurance company or insurance agent to determine whether or not your deductible will be waived or if you are responsible to pay it.
If you are responsible for a deductible, your payment will be due to us upon completion of the repairs to your vehicle.
CAN YOU REMOVE DENTS, REPAIR HAIL DAMAGE OR DOOR DINGS?
Yes. We can remove dents, door dings and hail damage.
WHERE ARE YOU LOCATED AND WHAT ARE YOU BUSINESS HOURS?
We are located at 2101-109th. Street in Lubbock, Texas. We are approximately three blocks east of University Ave. on 109th. Street.
We are open from 7:30 am until 5:30pm Monday through Friday.
Saturdays are by appointment only. (Click Here for Google Map)
YOUR RIGHTS IN CHOOSING A LUBBOCK AUTO BODY REPAIR SHOP
Insurance companies may try to get you to use a specific body shop, trying to steer customers into thinking they won't receive payment for their claim.
By law, insurance companies can not tell customers where to go for repairs. The Texas Department of Insurance Bill of Rights lists regulations for auto insurance claims.
"By law, you have the right to select where your motor vehicle is repaired and the parts used for repairs. However, an insurance company is not required to pay more than a reasonable amount for such repairs and parts," as stated in the Texas Department of Insurance Code
Whatever repair shop you choose, keep this information in mind so you can decide what's best for you and your vehicle. You have every right to decide which body shop will complete the repairs to your vehicle.
We are located at 2101-109th. Street in Lubbock, Texas.
We are approximately three blocks east of University Ave. on 109th. Street.
We are open from 7:30 am until 5:30pm Monday through Friday.
Saturdays are by appointment only.
(Click Here for Google Map)
It is crucial to safeguard your car as it is an investment. In the event of an accident, filing an insurance claim to have it repaired is imperative.
Driving a damaged vehicle is dangerous and puts you and others at risk. Therefore, it is essential to have your vehicle repaired as soon as possible.
Your insurance company may require you to visit their drive-in claims center for vehicle inspection or allow you to leave it at the repair shop of your choice.
You have the option to obtain a single estimate or multiple estimates from various shops and compare them. You can also choose the repair shop of your preference, and your insurance company cannot mandate you to use their recommended repair shop.
It is common to see differences in estimates, and a lower estimate may not include all the necessary repairs. It is recommended to seek an estimate from a shop you trust and feel comfortable with.
Ensure that the repair shop you choose has quality repair equipment and certified technicians.
Ask the shop if they will use genuine manufacturer (OEM) replacement parts, which are the best quality and will restore your car to its pre-accident condition.
Also, inquire if the shop provides a repair warranty to cover the cost of any future repairs for a certain period.
We have the expertise to help you negotiate your collision claim with your insurance company and ensure that you receive the best possible settlement.
If you have any questions about your insurance claim, please feel free to contact us for assistance. We hope this information is beneficial to you.
Frequently Asked Questions
DO YOU CHARGE FOR ESTIMATES?
No, Collision Center of Lubbock estimates are free! We can write auto insurance estimates just for you. Visit us at 2101-109th. Street for your free estimate today!
HOW LONG WILL REPAIRS TAKE?
We began with a detailed written estimate. Our trained collision estimators make every effort to anticipate problems before they arise. However, sometimes damage can be hidden and isn't visible until a vehicle has been been disassembled. If this happens, your vehicle’s completion date may need to be revised. We will keep you informed throughout the entire repair process. We we will return your vehicle to you as quickly as possible without compromising the quality.
DO I HAVE TO PAY A DEDUCTIBLE?
Whether or not you are responsible for a deductible is determined by your insurance carrier and is usually determined by who was at fault in the accident.
Contact your insurance company or insurance agent to determine whether or not your deductible will be waived or if you are responsible to pay it.
If you are responsible for a deductible, your payment will be due to us upon completion of the repairs to your vehicle.
CAN YOU REMOVE DENTS, REPAIR HAIL DAMAGE OR DOOR DINGS?
Yes. We can remove dents, door dings and hail damage.
WHERE ARE YOU LOCATED AND WHAT ARE YOU BUSINESS HOURS?
We are located at 2101-109th. Street in Lubbock, Texas. We are approximately three blocks east of University Ave. on 109th. Street.
We are open from 7:30 am until 5:30pm Monday through Friday.
Saturdays are by appointment only. (Click Here for Google Map)
YOUR RIGHTS IN CHOOSING A LUBBOCK AUTO BODY REPAIR SHOP
Insurance companies may try to get you to use a specific body shop, trying to steer customers into thinking they won't receive payment for their claim.
By law, insurance companies can not tell customers where to go for repairs. The Texas Department of Insurance Bill of Rights lists regulations for auto insurance claims.
"By law, you have the right to select where your motor vehicle is repaired and the parts used for repairs. However, an insurance company is not required to pay more than a reasonable amount for such repairs and parts," as stated in the Texas Department of Insurance Code
Whatever repair shop you choose, keep this information in mind so you can decide what's best for you and your vehicle. You have every right to decide which body shop will complete the repairs to your vehicle.
We are located at 2101-109th. Street in Lubbock, Texas.
We are approximately three blocks east of University Ave. on 109th. Street.
We are open from 7:30 am until 5:30pm Monday through Friday.
Saturdays are by appointment only.
(Click Here for Google Map)